Chatton Park Lodge Terms & Conditions

Check in

On day of arrival check in is between 4pm and 6pm. Any time after 6pm must be pre arranged. To do this please ring on 01668 215507 or e-mail enquiries@chattonpark.com.

Departures

Check out on day of departure is 10am.

Booking terms

Online or telephone bookings must be secured by using an acceptable valid credit/debit card. A 50% deposit is will be taken on booking which is non-refundable and any balance will be automatically taken with in 10days of arrival.
Group or wedding bookings, the full balance is due 12 weeks before your stay.
All bookings are subject to management approval and can be cancelled at any time.
We accept most credit /debit cards.
We do not accept cheques or American express.

Adult only

We are adult only (18yrs plus) Any one arriving with children will be refused admittance. However, the full amount of money for your stay will be taken.

Pets

We do not accept pets, not even in the back of cars. Anyone arriving with pets will be refused admittance. However the full amount of money for your stay will be taken.

No smoking

For the comfort and safety of all our guests we are exclusively a non-smoking establishment.

Damage

We reserve the right to charge guests for any damage caused to property or structure of Chatton Park House and Lodge. Also anything removed or taken. We will make a charge to the guests credit/debit card or send an invoice for the cost for payment to the guests registered address.

Liability

The liability for guests for their account is not waved and guests agree to be held personally liable for any charges incurred during their stay. In the event of a booking for more than one room (a group booking) the lead or registered guest (a group booking) the lead guest providing credit/debit card details is personally liable for any person, group, company or association that fails to pay all or part of such charges. 

Insurance

We strongly advise that travel insurance to cover any unforseen circumstances.